If you open the MOTION application and the BillDR widget or BillDR dashboard isn't showing orders, it is possible that there was a problem with your Internet connection or authentication that caused an error in the MOTION sync.
To resolve this problem, please complete the following steps:
1. "Force Close" the MOTION app by double clicking the HOME button and swiping up on the MOTION app.
2. Insure that you can connect to the Internet by opening Safari and going to a webpage (i.e., Google.com or Yahoo.com, etc.)
3. Reopen the application and wait a few minutes (2-4 minutes) for any background data synchronization to complete
If you still cannot see your orders in BillDR, please contact support.