Similar to placing an order the Customer Service department will receive an email stating that a PO is ready to be applied with a link embedded in the email to the order within Motion Control. The agent will manually type or scrape the PO into SAP or AS400 from the information provided as they normally do. Once done, they will select the PO Received and Processed button and that order will be removed from the Add PO to Order queue and the status will show as Order Complete.
How do I apply a PO? Print
Created by: Amanda Thrash
Modified on: Tue, 10 Mar, 2015 at 4:43 PM
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