The current business PE process has not changed. The Customer Service department will receive the approved PE information from the PE group and they will process the PE as they normally would within SAP or AS400. Once they are done, they will open Motion Control and go to the Sent for Price Exception queue. The agent can for the order by order number or other relevant descriptive order information. Once the order is located the agent will select the order and type the approved price next to each line. When all updates are made the agent will press the Approvals Completed- Send Back to Rep button and exit Motion Control.
How do I put an approved Pricing Exception through Motion? Print
Created by: Amanda Thrash
Modified on: Tue, 10 Mar, 2015 at 4:45 PM
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