FAQs for iPad

What types of orders can be created through BillDr?
You can create a Bill Only, Bill/Replenish, or a Regular Order.
Wed, 11 Mar, 2015 at 9:46 AM
How do you delete a product in an order?
Swipe from right to left on the product that you want to delete and select the delete button.
Wed, 11 Mar, 2015 at 9:46 AM
How do you delete a surgery on the calendar?
Only orders in the In Process status can be deleted. To delete, swipe the case from right to left and press the delete button.
Wed, 11 Mar, 2015 at 9:46 AM
How long does it take to get pricing back?
The orders are sent to customer service for processing so it can vary based on time of day, but the goal is for pricing to be returned in less than 20 min...
Wed, 11 Mar, 2015 at 9:46 AM
How does my Bill Sheet get priced?
Once the order is sent it goes to Customer Service. They are entering your orders and pushing pricing back to the app.
Wed, 11 Mar, 2015 at 9:47 AM
Can I use BillDr to submit a PO?
Yes, if the status of the order is Approval & PO then you can go to the order details, confirm that pricing looks correct, press Accept, and then press ...
Wed, 11 Mar, 2015 at 9:47 AM
Can I submit a PO on the weekend and have it applied?
No, the PO is sent to customer service and therefore will only get applied during normal business hours.
Wed, 11 Mar, 2015 at 9:47 AM
What if pricing is incorrect?
BillDr is designed to allow for pricing exceptions so you can use the app to make your requests.
Wed, 11 Mar, 2015 at 9:48 AM
How do I submit a pricing exception?
Pricing exceptions can be sent for orders in the Approval & PO state. In the order details press the flag next to the item needing an exception. Type ...
Wed, 11 Mar, 2015 at 9:48 AM
What if my pricing exception is denied?
On an order that has been flagged for a pricing exception select the Enter PO button. A warning will appear that applying a PO will cancel any pending PE r...
Wed, 11 Mar, 2015 at 9:49 AM